The incident has been resolved, the performance of the platform is back to normal.
Posted Dec 15, 2021 - 17:58 GMT
Monitoring
The performance of the application has returned to normal. Our engineering teams are monitoring the results.
Posted Dec 15, 2021 - 17:00 GMT
Identified
We have identified issues with a third-party service provider. We also see a decrease in the number of errors happening across the application. We are monitoring the situation closely and will be providing regular updates accordingly.
Posted Dec 15, 2021 - 16:22 GMT
Investigating
We are experiencing an outage with the Tray application, at this moment users will experience time out errors and execution delays. Our engineering team is investigating the issue.