All Systems Operational
Uptime over the past 90 days. View historical uptime.
Workflow Execution ? Operational
90 days ago
100.0 % uptime
Today
Workflow Builder Operational
90 days ago
100.0 % uptime
Today
Workflow Builder API Operational
90 days ago
100.0 % uptime
Today
Workflow Builder App Operational
90 days ago
100.0 % uptime
Today
Workflow Builder Logs Operational
90 days ago
100.0 % uptime
Today
Embedded Operational
90 days ago
100.0 % uptime
Today
Embedded API Operational
90 days ago
100.0 % uptime
Today
Embedded App Operational
90 days ago
100.0 % uptime
Today
Other Services Operational
Contentful Assets CDN Operational
Stripe JS Operational
Intercom Web Messenger Operational
Intercom Message Delivery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 20, 2020

No incidents reported today.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020
Degraded performance of the app
Postmortem - Read details
Oct 14, 10:23 BST
Resolved - There have been no further issues overnight and the incident is now resolved.

All services are acting normally again, queued triggers have all been processed and workflow execution retries have been caught up.

Engineers will be doing a postmortem and will provide more details on the cause and impact of the incident in the following days.
Oct 10, 08:52 BST
Monitoring - After deploying a fix, we are showing that most issues are resolved. If you continue to experience any issues, please contact support. If you are experiencing trouble logging in to create a ticket, please email support@tray.io.
Oct 9, 19:45 BST
Identified - The issue has been identified, some customers are still unable to login and we're working hard to fix this issue.
Oct 9, 17:49 BST
Investigating - We are currently seeing issues with the Tray API which is causing problems with the dashboard and builder interfaces, the embedded config wizard, login issues and delayed triggers
Oct 9, 16:44 BST
Oct 9, 2020
Oct 8, 2020

No incidents reported.

Oct 7, 2020

No incidents reported.

Oct 6, 2020
Workflow Execution Delays
Resolved - This incident has been resolved.
Oct 6, 18:34 BST
Monitoring - The execution delay has been recovered and workflow executions are normal. We continue to monitor the performance.
Oct 6, 17:34 BST
Identified - The issue has been identified and mitigated however some workflows may still be delayed.
Oct 6, 17:06 BST
Investigating - We are currently investigating the issue, we are seeing a temporary delay in executions starting due to a spike in volume that we are currently mitigating.
Oct 6, 16:38 BST
← Incident History Powered by Statuspage