All Systems Operational
Workflow Execution ? Operational
90 days ago
99.99 % uptime
Today
Workflow Builder Operational
90 days ago
99.99 % uptime
Today
Workflow Builder API Operational
90 days ago
99.99 % uptime
Today
Workflow Builder App Operational
90 days ago
99.99 % uptime
Today
Workflow Builder Logs Operational
90 days ago
99.99 % uptime
Today
Embedded Operational
90 days ago
99.99 % uptime
Today
Embedded API Operational
90 days ago
99.99 % uptime
Today
Embedded App Operational
90 days ago
99.99 % uptime
Today
Other Services Operational
Contentful Assets CDN Operational
Stripe JS Operational
Intercom Web Messenger Operational
Intercom Message Delivery Operational
Single Sign-On Operational
Connectors Operational
90 days ago
100.0 % uptime
Today
CSV Editor Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
CSV Editor Upgrade Jul 4, 09:00-09:30 BST
On Monday, 4th of July 2022, we will be performing a maintenance on the CSV Editor database. Therefore, customers may experience a degraded performance of the CSV Editor connector between approximately 09:00 and 09:30 BST (01:00 to 01:30 PDT).

Impacted CSV Editor steps will eventually succeed, however they may take longer to execute than normal, due to extended retries.

We apologise for any inconvenience this maintenance may cause. If you have any questions, or would like to get in touch about anything at all, drop us a line at support@tray.io.

Posted on Jun 27, 13:04 BST
Scheduled Maintenance Jul 6, 08:00-09:00 BST
On Wednesday, 6th of July 2022, between 08:00 and 09:00 BST (00:00 to 01:00 PST), we will be performing a maintenance upgrade on one of our core databases.

We estimate the total downtime for the application to not exceed 10 minutes.

During this time, executions will not be affected, but users will not be able to log in or use the Tray application and the Embedded API will also be unavailable.

We apologise for any inconvenience this maintenance may cause. If you have any questions, or would like to get in touch about anything at all, drop us a line at support@tray.io.

For the most current updates, please refer to https://status.tray.io.

Posted on Jun 29, 18:23 BST
Past Incidents
Jul 1, 2022

No incidents reported today.

Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022
Completed - The scheduled maintenance has been completed.
Jun 27, 10:27 BST
Verifying - Verification is currently underway for the maintenance items.
Jun 27, 10:09 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 08:00 BST
Update - The maintenance will go ahead, as planned, in 15 minutes.
Jun 27, 07:45 BST
Scheduled - We are always looking for ways to improve the Tray experience, and sometimes this requires a small maintenance window while we make enhancements to our infrastructure.

On Monday, 27th of June 2022, customers may experience a disrupted service between 08:00 and 10:00 BST (00:00 to 02:00 PST) while one of our core databases is being upgraded.

During this period, workflow executions will not be affected and scheduled tasks will run normally. However, the enablement, initialisation and disablement of workflows and solution instances will be delayed until after the maintenance is over.

We apologise for any inconvenience this maintenance may cause. If you have any questions, or would like to get in touch about anything at all, drop us a line at support@tray.io.

For the most current updates, please refer to https://status.tray.io.

Jun 20, 17:01 BST
Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022
Resolved - We have identified an issue which caused users to be unable to create, edit, delete or clone any workflows between 11:09am to 11:29am BST. Our engineers have resolved the issue, the cause of the issue was related to a backend query being disabled.
Workflow executions were not affected and this incident only affected the ability to create, edit, clone or deleting of workflows.

If you have any questions or concerns, please feel free to reach out to support@tray.io. Thank you for your patience and understanding.

Jun 23, 11:08 BST
Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.