All Systems Operational
Workflow Execution ? Operational
90 days ago
100.0 % uptime
Today
Workflow Builder Operational
90 days ago
99.99 % uptime
Today
Workflow Builder API Operational
90 days ago
99.99 % uptime
Today
Workflow Builder App Operational
90 days ago
99.99 % uptime
Today
Workflow Builder Logs Operational
90 days ago
100.0 % uptime
Today
Connectivity API Operational
90 days ago
99.98 % uptime
Today
Connectors API Operational
90 days ago
99.98 % uptime
Today
Triggers API Operational
90 days ago
100.0 % uptime
Today
Embedded Operational
90 days ago
99.99 % uptime
Today
Embedded API Operational
90 days ago
99.99 % uptime
Today
Embedded App Operational
90 days ago
99.99 % uptime
Today
Other Services Operational
Contentful Assets CDN Operational
Stripe JS Operational
Intercom Web Messenger Operational
Intercom Message Delivery Operational
Single Sign-On Operational
Connectors Operational
90 days ago
99.98 % uptime
Today
CSV Editor Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
99.96 % uptime
Today
Documentation ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 28, 2024

No incidents reported today.

Feb 27, 2024

No incidents reported.

Feb 26, 2024
Resolved - This incident has been resolved and all our systems are operational.

We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.io.

Thank you for your patience and understanding.

Feb 26, 22:16 GMT
Monitoring - Things are now back to normal. Customers will no longer see their Gmail events coming through delayed. The issue impacted our platform from 19:38 - 20:28 UTC. Our engineering team is currently monitoring the situation and continuing to investigate.

We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.io.

Thank you for your patience and understanding.

Feb 26, 21:16 GMT
Update - Our engineering teams are continuing to investigate this incident. We will be back with more information as soon as possible. We are very sorry for any inconvenience this incident may cause.
Feb 26, 20:29 GMT
Investigating - We are currently investigating an issue that is causing unexpected behaviour within the Tray application. More specifically, it seems to be causing delays with the Gmail trigger.
If you have any questions or concerns, please feel free to reach out to support@tray.io.

Feb 26, 20:03 GMT
Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024
Resolved - This incident has been resolved and all our systems are operational.

We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.io.

Thank you for your patience and understanding.

Feb 21, 14:29 GMT
Monitoring - Our engineering teams have applied a fix and are currently monitoring the results. Customers will no longer see their Gmail events to be coming through delayed.

We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.io.

Thank you for your patience and understanding.

Feb 21, 14:04 GMT
Identified - We've identified the issue and are currently working on a fix.

We will provide further updates as soon as additional information becomes available or no later than 30 minutes.

Thank you for your patience.

Feb 21, 13:56 GMT
Update - Our teams are actively working to resolve the issue causing delays in Gmail trigger events to come through. While progress is being made, we appreciate your continued patience.

We will provide further updates as soon as there is significant progress or within the next hour. Thank you for your understanding and cooperation.

Feb 21, 13:08 GMT
Update - Our engineering teams are actively working on resolving the issue. Customers may continue to experience delays in receiving some of their Gmail events.

If you have any questions or concerns, please feel free to reach out to support@tray.io.

Feb 21, 12:22 GMT
Update - Our engineering teams are currently engaged in investigating this incident further.

Rest assured, we are dedicated to providing you with updates as soon as they become available. Thank you for your patience.

Feb 21, 11:17 GMT
Update - Customers who use the Gmail Trigger may see that their events are coming through delayed.

Our engineering teams are continuing to investigate this incident.

We will provide further updates as soon as additional information becomes available or no later than 30 minutes.

Feb 21, 10:50 GMT
Investigating - We are currently investigating an issue that is causing a degraded behaviour for the Gmail Trigger.

If you have any questions or concerns, please feel free to reach out to support@tray.io.

Feb 21, 10:30 GMT
Feb 20, 2024

No incidents reported.

Feb 19, 2024
Resolved - Between 10:16 am and 11:47 am GMT, customers utilising log streaming may have experienced a disruption in receiving execution data. We have identified and rectified the issue, and normal service has been restored.

To confirm, any scheduled/running executions would have proceeded as expected, however, no log streaming events would have been generated for them.

We apologise for any inconvenience this incident may have caused and appreciate your patience. Please don't hesitate to reach out to support@tray.io if you encounter any further issues.

Feb 19, 13:20 GMT
Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.