All Systems Operational
Workflow Execution ? Operational
90 days ago
99.97 % uptime
Today
Workflow Builder Operational
90 days ago
99.93 % uptime
Today
Workflow Builder API Operational
90 days ago
99.93 % uptime
Today
Workflow Builder App Operational
90 days ago
99.93 % uptime
Today
Workflow Builder Logs Operational
90 days ago
99.93 % uptime
Today
Embedded Operational
90 days ago
99.93 % uptime
Today
Embedded API Operational
90 days ago
99.93 % uptime
Today
Embedded App Operational
90 days ago
99.93 % uptime
Today
Other Services Operational
Contentful Assets CDN Operational
Stripe JS Operational
Intercom Web Messenger Operational
Intercom Message Delivery Operational
Single Sign-On Operational
Connectors Operational
90 days ago
100.0 % uptime
Today
CSV Editor Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
CSV Editor Upgrade Aug 16, 09:00-10:00 BST
On Tuesday, 16th of August 2022, we will be performing maintenance on the CSV Editor database. Therefore, customers may experience a degraded performance of the CSV Editor connector between approximately 09:00 and 10:00 BST (01:00 to 02:00 PDT).

Impacted CSV Editor steps will eventually succeed, however they may take longer to execute than normal, due to extended retries.

We apologise for any inconvenience this maintenance may cause. If you have any questions, or would like to get in touch about anything at all, drop us a line at support@tray.io.

Posted on Aug 8, 18:01 BST
Past Incidents
Aug 11, 2022

No incidents reported today.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022
Resolved - Workflow Execution performance is back to fully operational again. This incident is now resolved.

We are very sorry for the inconvenience this incident may have caused.

If you have any questions or concerns, please feel free to reach out to support@tray.io.

Aug 3, 23:54 BST
Monitoring - A fix has been implemented for this issue and we are currently monitoring the issue.

We apologise for any inconvenience this incident may cause.

Aug 3, 23:45 BST
Investigating - We have identified an issue which is causing degraded performance to workflow executions.

Executions are delayed but they are expected to eventually run to success.

We will be back with further updates within 30 minutes or as soon as we have new information.
We apologise for any inconvenience this incident may cause.

Aug 3, 23:13 BST
Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022
Resolved - We have implemented a fix and the Workflow Builder performance is back to fully operational again. This incident is now resolved.

We are very sorry for the inconveniences this incident may have caused.

If you have any questions or concerns, please feel free to reach out to support@tray.io.

Jul 29, 14:17 BST
Update - Our engineers have identified a fix that will significantly improve the performance of the Workflow Builder.
We will back with an update as soon as we implemented that change.

Jul 29, 14:02 BST
Identified - Our engineers have identified the root cause that causes delays to updates in the Workflow Builder. They are currently working on a fix to mitigate the issue.

We will be back with further updates within 30 minutes or as soon as we have new information.

Jul 29, 13:29 BST
Investigating - Users may experience delays between a step being added or changed and the change actually being reflected when the workflow is executed. Delays can be as long as 2 minutes, after making edits in the builder.

We will be back with further updates within 30 minutes or as soon as we have new information.
We apologise for any inconvenience this incident may cause.

Jul 29, 13:13 BST
Jul 28, 2022

No incidents reported.