All Systems Operational
Uptime over the past 90 days. View historical uptime.
Workflow Execution ? Operational
90 days ago
99.99 % uptime
Today
Workflow Builder Operational
90 days ago
99.98 % uptime
Today
Workflow Builder API Operational
90 days ago
99.99 % uptime
Today
Workflow Builder App Operational
90 days ago
99.96 % uptime
Today
Workflow Builder Logs Operational
90 days ago
99.99 % uptime
Today
Embedded Operational
90 days ago
99.99 % uptime
Today
Embedded API Operational
90 days ago
99.99 % uptime
Today
Embedded App Operational
90 days ago
99.99 % uptime
Today
Other Services Operational
Contentful Assets CDN Operational
Stripe JS Operational
Intercom Web Messenger Operational
Intercom Message Delivery Operational
Single Sign-On Operational
Connectors Operational
90 days ago
99.89 % uptime
Today
CSV Editor Operational
90 days ago
99.89 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Tray Platform Scheduled Maintenance May 25, 09:00-11:00 BST
On Wednesday 25th May 2022, from 08:00 am(UTC) until 10:00 am(UTC) maintenance will be carried out on the Tray platform which may have an impact on the following triggers:
- Slack
- Microsoft Teams
- Facebook
- Heap
- Hellosign
- Hubspot
- Linkedin
- Pubsub
- Quickbooks
- Shopify
- Xero
- Zoom
During this period, workflow executions will not be affected and your scheduled tasks will run normally.

We apologise for any inconvenience this maintenance may cause. If you have any questions, or would like to get in touch about anything at all, drop us a line at support@tray.io.
For the most current updates, please refer to https://status.tray.io.
Posted on May 18, 15:57 BST
Past Incidents
May 19, 2022

No incidents reported today.

May 18, 2022

No incidents reported.

May 17, 2022
Service Trigger Issues
Resolved - We identified an issue which prevented webhook triggers for some third-party services from firing properly.
From the 12th of May, 12:00 PM (UTC) until the 17th of May, 4:05 PM (UTC), trigger executions for the following services may have been delayed:
- Slack
- Microsoft Teams
- Facebook
- Heap
- Hellosign
- Hubspot
- Linkedin
- Pubsub
- Quickbooks
- Shopify
- Xero
- Zoom

If you have any questions or concerns, please feel free to reach out to support@tray.io. Thank you for your patience and understanding.
May 17, 17:55 BST
May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022
Minor Application Outage
Resolved - We have experienced a brief outage with the application between 11:23 am to 11:27 am BST.
During this time, users would not be able to access the application and some triggers may have failed.
If you have any questions or concerns, please feel free to reach out to support@tray.io. Thank you for your patience and understanding.
May 13, 12:08 BST
May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

May 6, 2022

No incidents reported.

May 5, 2022
Service Trigger Issues
Resolved - We identified an issue which was preventing webhook triggers for some third-party services from firing properly. From 17:12 BST until 01:07 BST triggers for the following services may not have fired correctly:
slack, microsoft-teams, facebook, heap-data-out, hellosign, hubspot, linkedin, pubsub, quickbooks, shopify, xero and zoom.

If you have any questions or concerns, please feel free to reach out to support@tray.io. Thank you for your patience and understanding.
May 5, 17:00 BST
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