All Systems Operational
Workflow Execution ? Operational
90 days ago
99.97 % uptime
Today
Workflow Builder Operational
90 days ago
99.99 % uptime
Today
Workflow Builder API Operational
90 days ago
99.99 % uptime
Today
Workflow Builder App Operational
90 days ago
99.99 % uptime
Today
Workflow Builder Logs Operational
90 days ago
99.99 % uptime
Today
Embedded Operational
90 days ago
99.99 % uptime
Today
Embedded API Operational
90 days ago
99.99 % uptime
Today
Embedded App Operational
90 days ago
99.99 % uptime
Today
Other Services Operational
Contentful Assets CDN Operational
Stripe JS Operational
Intercom Web Messenger Operational
Intercom Message Delivery Operational
Auth0 SSO Operational
Connectors Operational
90 days ago
100.0 % uptime
Today
CSV Editor Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 8, 2021

No incidents reported today.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021
Completed - The scheduled maintenance has been completed. The degraded performance of the CSV Editor steps lasted for 45 minutes, from 08:00 to 08:45 BST (00:00 to 00:45 PT). Any steps that were delayed during the maintenance will have started to run after it was completed.
May 4, 09:08 BST
Verifying - Verification is currently underway for the maintenance items.
May 4, 08:47 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 08:00 BST
Update - We will be undergoing scheduled maintenance in fifteen minutes
May 4, 07:46 BST
Update - Our planned maintenance for tomorrow still has the green light. We will notify customers again at 07:45 BST before the maintenance begins.
Apr 30, 00:35 BST
Update - Customers should see degraded performance of CSV Editor steps for the duration of the maintenance. All other workflow executions will be fully functional.
Apr 29, 21:32 BST
Scheduled - Unfortunately this morning we had to abort our planned upgrade of the CSV editor, and have rescheduled this maintenance for Tuesday 4th May 2021.

Customers may experience several minutes of disruption to CSV Editor steps between approximately 08:00 and 08:30 BST (00:00 to 00:30 PT), due to some critical maintenance required on supporting infrastructure. After this time, customers may see CSV Editor steps retry as the request backlog is processed. These steps should succeed, however workflows may take longer to execute than normal.
We apologise for any inconvenience this maintenance may cause.

If you have any questions, or would like to get in touch about anything at all, drop us a line at support@tray.io.
Apr 29, 21:31 BST
May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021
Completed - Due to unforeseen circumstances discovered during upgrading our core infrastructures, we have decided not to go ahead with the full maintenance plan. CSV Editor steps were delayed between 08:00 to 08:18 BST.

We will reschedule this maintenance to a later date and we will update you nearer to the time with more details. Please check https://status.tray.io for ongoing updates about our scheduled service interruptions.

We appreciate your patience and apologize for any inconvenience caused.
Apr 29, 08:33 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 08:00 BST
Update - We will be undergoing scheduled maintenance in 15 minutes.
Apr 29, 07:45 BST
Scheduled - We have seen a surge of usage of our CSV Editor connector. This additional load resulted in the throttling of this connector for some customers recently. To improve performance going forward requires us to schedule this maintenance window for infrastructure updates.

On Thursday 29th April 2021, customers may experience several minutes of disruption to CSV Editor steps between approximately 08:00 and 08:25 BST (00:00 to 00:25 PT), due to some critical maintenance required on supporting infrastructure. After this time customers may see CSV Editor steps retry as the request backlog is processed. These steps should succeed, however workflows may take longer to execute than normal.

We apologise for any inconvenience this maintenance may cause. If you have any questions, or would like to get in touch about anything at all, drop us a line at support@tray.io.
Apr 26, 12:19 BST
Apr 28, 2021

No incidents reported.

Apr 27, 2021

No incidents reported.

Apr 26, 2021

No incidents reported.

Apr 25, 2021

No incidents reported.

Apr 24, 2021

No incidents reported.