All Systems Operational
Uptime over the past 90 days. View historical uptime.
Workflow Execution ? Operational
90 days ago
99.94 % uptime
Today
Workflow Builder Operational
90 days ago
99.99 % uptime
Today
Workflow Builder API Operational
90 days ago
99.99 % uptime
Today
Workflow Builder App Operational
90 days ago
99.98 % uptime
Today
Workflow Builder Logs Operational
90 days ago
99.99 % uptime
Today
Embedded Operational
90 days ago
99.98 % uptime
Today
Embedded API Operational
90 days ago
99.99 % uptime
Today
Embedded App Operational
90 days ago
99.98 % uptime
Today
Other Services Operational
Contentful Assets CDN Operational
Stripe JS Operational
Intercom Web Messenger Operational
Intercom Message Delivery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 10, 2021

No incidents reported today.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021
Tray Platform Scheduled Maintenance
Completed - After extensive testing, we have decided not to go forward with the planned maintenance. This maintenance will be moved to a later date and we will update you nearer to the time with more details.
Apr 1, 17:39 BST
Update - We have moved this maintenance window to Tuesday 6 April at 08:00 BST. Please check https://status.tray.io for ongoing updates about our scheduled service interruptions.
Apr 1, 14:08 BST
Update - We have decided to cancel the maintenance that was scheduled for today due to unexpected circumstances. We will provide more details later today. We appreciate your patience and understanding.
Mar 31, 08:03 BST
Update - Due to unforeseen circumstances, we have decided to postpone the planned maintenance originally scheduled for tomorrow to Wednesday 31 March at 08:00 GMT. Please keep checking status.tray.io for ongoing updates to our scheduled maintenances.
Mar 24, 18:19 GMT
Scheduled - We are always looking for ways to improve the Tray experience, and sometimes this requires a small maintenance window while we upgrade the Platform.

On Tuesday 6 April 2021, customers may experience several minutes of downtime between approximately 08:00 and 08:05 BST (00:00 to 00:05 PST), due to a critical maintenance window as we upgrade one of our platform databases.

During this period, workflows execution will not be affected and scheduled tasks will run normally.

The following functionalities might be impacted:
• Changes in the builder
• Changes to a solution
• Changes to a project
• Publishing new solutions
• Importing workflows, projects and solutions
• Creating solution instances
• Ability to launch and to save the configuration wizard
• Lazy Updates (execution will still run on the current version)
• Mutations via our GraphQL API

We apologise for any inconvenience this maintenance may cause. If you have any questions, or would like to get in touch about anything at all, drop us a line at support@tray.io.

For the most current updates, please refer to https://status.tray.io.
Mar 19, 17:51 GMT
Mar 31, 2021
Webhook Proxy Triggers Not Firing
Resolved - The fix was successful and triggers are firing as expected. We will update this incident page with more details as soon as possible. The service interruption happened between 14:20 to 15:45 GMT (07:20 to 08:45 PST).
Mar 31, 18:07 BST
Monitoring - A fix has been implemented and these triggers should now be firing properly. We are still monitoring the situation.
Mar 31, 16:58 BST
Investigating - We are investigating an issue which is causing webhook proxy triggers to not fire.
Mar 31, 16:43 BST
Mar 30, 2021

No incidents reported.

Mar 29, 2021

No incidents reported.

Mar 28, 2021

No incidents reported.

Mar 27, 2021

No incidents reported.

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