All Systems Operational
Workflow Execution ? Operational
90 days ago
99.91 % uptime
Today
Workflow Builder Operational
90 days ago
99.98 % uptime
Today
Workflow Builder API Operational
90 days ago
99.99 % uptime
Today
Workflow Builder App Operational
90 days ago
99.95 % uptime
Today
Workflow Builder Logs Operational
90 days ago
99.99 % uptime
Today
Embedded Operational
90 days ago
99.97 % uptime
Today
Embedded API Operational
90 days ago
99.99 % uptime
Today
Embedded App Operational
90 days ago
99.95 % uptime
Today
Other Services Operational
Contentful Assets CDN Operational
Stripe JS Operational
Intercom Web Messenger Operational
Intercom Message Delivery Operational
Auth0 SSO Operational
Connectors Operational
90 days ago
100.0 % uptime
Today
CSV Editor Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 5, 2021

No incidents reported today.

Aug 4, 2021
Resolved - This incident has been resolved. Scheduled trigger performance is back to normal.
Aug 4, 14:20 BST
Monitoring - Between 03:33 am UTC - 05:00 am UTC we experienced an issue with scheduled triggers not triggering.
From 5:00 am UTC the scheduled triggers started to work through the backlog which had been created and customers may have experienced delays of up to 1.5hrs.
The scheduled trigger backlog continues to catch up and the delay is currently down to 30 min.
We will update here accordingly.
Aug 4, 10:21 BST
Identified - The triggering of a scheduled workflow may be delayed by an hour from its intended start time. We are currently in the process of recovering the delay. All scheduled workflows that are delayed will still be run. Workflows with other trigger types are unaffected.
Aug 4, 08:20 BST
Aug 3, 2021

No incidents reported.

Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021
Completed - The scheduled maintenance has been completed. There were 63 seconds of service disruption between 08:02:05 BST and 08:03:08 BST.
Jul 28, 08:07 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 08:01 BST
Update - We will be undergoing scheduled maintenance in fifteen minutes.
Jul 28, 07:45 BST
Scheduled - On Wed Jul 28th 2021 at 08:00 BST critical maintenance will be carried out on the Tray platform which may limit platform functionality. Any active workflows scheduled or triggered during this time will be automatically re-run.

The following functionality may be unavailable during this time period:

- Users' login sessions may be disrupted
- Unable to invite new users to the organization
- Unable to create or accept founder invites
- Changes in user permissions & settings will result in an error
- Changes in organization settings will result in an error
- Unable to create workflows & authentications
- Changes in workflow & authentication settings will result in an error
- Changes in the builder will result in an error
- Changes to a solution will result in an error
- Changes to a project will result in an error
- Unable to publish new solutions
- Cannot import workflows/projects & solutions
- Unable to create solution instances
- Able to launch the configuration wizard, but any changes will throw an error. If you make no changes, saving will fail.
- Public GraphQL - Most mutations (deleting users, deleting/updating instances) will be unavailable
- CallConnector endpoint performance will be unavailable

Recently executed (cached) workflows and triggers should run as expected during this upgrade, executions that cannot run will be retried.

We apologise for any inconvenience this maintenance may cause. If you have any questions, or would like to get in touch about anything at all, drop us a line at support@tray.io.
Jul 23, 18:43 BST
Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.