Scheduled Maintenance
Scheduled Maintenance Report for Tray.io
Completed
The scheduled maintenance has been completed. As planned there were 60 seconds of service interruption at 08:03 GMT.
Posted Mar 18, 2021 - 08:07 GMT
Verifying
Verification is currently underway for the maintenance items.
Posted Mar 18, 2021 - 08:05 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 18, 2021 - 08:00 GMT
Update
We will be undergoing scheduled maintenance in fifteen minutes.
Posted Mar 18, 2021 - 07:45 GMT
Update
We have uncovered an additional component that may be affected during the short maintenance scheduled for Thursday 18th of March 2021 - 08:00 GMT:

• Some triggers, specifically acknowledge and request-response triggers, may not run

We will be able to identify these skipped triggers and retry them if needed upon confirmation from our customers.

Therefore, the updated list of functionalities that might be impacted are the following:

• Execution of some acknowledge and request-response triggers
• Changes in the builder
• Changes to a solution
• Changes to a project
• Publishing new solutions
• Importing workflows, projects and solutions
• Creating solution instances
• Ability to launch and to save the configuration wizard
• Lazy Updates (execution will still run on the current version)
• Mutations via our GraphQL API

We apologise for any inconvenience this maintenance may cause. If you have any questions, or would like to get in touch about anything at all, drop us a line at support@tray.io.
Posted Mar 17, 2021 - 22:21 GMT
Scheduled
On Thursday 18th March 2021, customers may experience several minutes of downtime between approximately 08:00 and 08:05 GMT (00:00 to 00:05 PST) as we upgrade another critical database.

During this period, workflow executions will be unaffected, however, the following functionalities might be impacted:
• Changes in the builder
• Changes to a solution
• Changes to a project
• Publishing new solutions
• Importing workflows, projects and solutions
• Creating solution instances
• Ability to launch and to save the configuration wizard
• Lazy Updates (execution will still run on the current version)
• Mutations via our GraphQL API

We apologise for any inconvenience this maintenance may cause. If you have any questions, or would like to get in touch about anything at all, drop us a line at support@tray.io.
Posted Mar 11, 2021 - 10:33 GMT
This scheduled maintenance affected: Workflow Builder (Workflow Builder API, Workflow Builder App), Workflow Execution, and Embedded (Embedded API, Embedded App).