Tray Platform Scheduled Maintenance
Scheduled Maintenance Report for
The scheduled maintenance has been completed. There were 63 seconds of service disruption between 08:02:05 BST and 08:03:08 BST.
Posted Jul 28, 2021 - 08:07 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 28, 2021 - 08:01 BST
We will be undergoing scheduled maintenance in fifteen minutes.
Posted Jul 28, 2021 - 07:45 BST
On Wed Jul 28th 2021 at 08:00 BST critical maintenance will be carried out on the Tray platform which may limit platform functionality. Any active workflows scheduled or triggered during this time will be automatically re-run.

The following functionality may be unavailable during this time period:

- Users' login sessions may be disrupted
- Unable to invite new users to the organization
- Unable to create or accept founder invites
- Changes in user permissions & settings will result in an error
- Changes in organization settings will result in an error
- Unable to create workflows & authentications
- Changes in workflow & authentication settings will result in an error
- Changes in the builder will result in an error
- Changes to a solution will result in an error
- Changes to a project will result in an error
- Unable to publish new solutions
- Cannot import workflows/projects & solutions
- Unable to create solution instances
- Able to launch the configuration wizard, but any changes will throw an error. If you make no changes, saving will fail.
- Public GraphQL - Most mutations (deleting users, deleting/updating instances) will be unavailable
- CallConnector endpoint performance will be unavailable

Recently executed (cached) workflows and triggers should run as expected during this upgrade, executions that cannot run will be retried.

We apologise for any inconvenience this maintenance may cause. If you have any questions, or would like to get in touch about anything at all, drop us a line at
Posted Jul 23, 2021 - 18:43 BST
This scheduled maintenance affected: Workflow Builder (Workflow Builder API, Workflow Builder App), Workflow Execution, and Embedded (Embedded API, Embedded App).