Today, on April 26th 2023, from 11:36 AM - 12:04 PM (BST), Tray experienced a brief incident which caused some third party triggers to not start on time. We've also identified a small number of incoming requests that timed out during the incident. These should have been retried by third party systems and succeeded eventually. We will reach out to affected customers.
We are very sorry for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to firstname.lastname@example.org. Thank you for your patience and understanding.