API Performance Degradation

Incident Report for Tray.io

Resolved

This incident has been resolved.

Posted Jan 31, 2020 - 17:40 GMT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 31, 2020 - 16:44 GMT

Update

We are currently seeing increased error rates on our API. We have identified the issue and engineers are working to resolve it.

Posted Jan 31, 2020 - 16:25 GMT

Identified

We are currently seeing increased error rates on our API. We have identified the issue and engineers are working to resolve it.

Posted Jan 31, 2020 - 16:25 GMT

This incident affected: Workflow Builder (Workflow Builder API, Workflow Builder App, Workflow Builder Logs) and Embedded (Embedded API, Embedded App).