Connectivity API Outage
Incident Report for
On February 13, 2023, between 14:41 and 14:55 (UTC), the Connectivity API (CAPI) product experienced an outage, which resulted in the service being unavailable during this time.

The incident was caused by a misconfiguration in one of our systems, which prevented the CAPI service from being able to accept incoming HTTP requests from third-party services.

If you have any questions or concerns, or you think that you may have been affected by this incident, then please feel free to reach out to We will work with you to remedy the situation. Thank you for your patience and understanding.
Posted Feb 13, 2023 - 14:55 GMT