Scheduled Maintenance
Scheduled Maintenance Report for
The scheduled maintenance has been completed.
Posted Jun 27, 2022 - 10:27 BST
Verification is currently underway for the maintenance items.
Posted Jun 27, 2022 - 10:09 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 27, 2022 - 08:00 BST
The maintenance will go ahead, as planned, in 15 minutes.
Posted Jun 27, 2022 - 07:45 BST
We are always looking for ways to improve the Tray experience, and sometimes this requires a small maintenance window while we make enhancements to our infrastructure.

On Monday, 27th of June 2022, customers may experience a disrupted service between 08:00 and 10:00 BST (00:00 to 02:00 PST) while one of our core databases is being upgraded.

During this period, workflow executions will not be affected and scheduled tasks will run normally. However, the enablement, initialisation and disablement of workflows and solution instances will be delayed until after the maintenance is over.

We apologise for any inconvenience this maintenance may cause. If you have any questions, or would like to get in touch about anything at all, drop us a line at

For the most current updates, please refer to
Posted Jun 20, 2022 - 17:01 BST
This scheduled maintenance affected: Embedded (Embedded API) and Workflow Builder (Workflow Builder App).