We are very sorry for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.io. Thank you for your patience and understanding.
Posted Jun 12, 2023 - 11:28 BST
Monitoring
Our engineers have deployed a fix and we are currently monitoring the situation.
During the time of this incident, login to the application for APAC(AP1) was the only component affected and any ongoing or scheduled workflow executions were not affected.
We apologise for any inconvenience this incident may cause.
Posted Jun 12, 2023 - 11:22 BST
Identified
We have identified an issue which is preventing customers from logging on to our application on the APAC(AP1) region, our engineering team is currently working on a fix.
We apologise for any inconvenience this incident may cause.
Posted Jun 12, 2023 - 11:16 BST
This incident affected: Workflow Builder (Workflow Builder App) and Embedded (Embedded App).