All Systems Operational
Uptime over the past 90 days. View historical uptime.
Workflow Execution ? Operational
90 days ago
100.0 % uptime
Today
Workflow Builder Operational
90 days ago
100.0 % uptime
Today
Workflow Builder API Operational
90 days ago
100.0 % uptime
Today
Workflow Builder App Operational
90 days ago
100.0 % uptime
Today
Workflow Builder Logs Operational
90 days ago
100.0 % uptime
Today
Connectivity API Operational
90 days ago
100.0 % uptime
Today
Connectors API Operational
90 days ago
100.0 % uptime
Today
Triggers API Operational
90 days ago
100.0 % uptime
Today
Embedded Operational
90 days ago
100.0 % uptime
Today
Embedded API Operational
90 days ago
100.0 % uptime
Today
Embedded App Operational
90 days ago
100.0 % uptime
Today
Other Services Operational
Contentful Assets CDN Operational
Stripe JS Operational
Intercom Web Messenger Operational
Intercom Message Delivery Operational
Single Sign-On Operational
Connectors Operational
90 days ago
99.9 % uptime
Today
CSV Editor Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
99.8 % uptime
Today
Documentation ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 26, 2024

No incidents reported today.

Apr 25, 2024

No incidents reported.

Apr 24, 2024
Scheduled Maintenance
Completed - This maintenance has been cancelled.

If you have any questions, or would like to get in touch about anything at all, please drop us a line at support@tray.io.
Apr 24, 17:27 BST
Scheduled - On Thursday, 25th of April 2024, we will be conducting a follow-up upgrade to one of our underlying databases.

The maintenance window will be between 08:00 and 11:00 BST (00:00 to 03:00 PT). During this period, customers may experience a brief interruption, lasting a maximum of 10 minutes per region, in certain functionalities. This includes, but is not limited to, the temporary unavailability for creation or editing of workflows, authentications, projects, solutions, and solution instances. Workflow executions will remain unaffected.

If you have any questions, or would like to get in touch about anything at all, please drop us a line at support@tray.io.
Apr 15, 18:18 BST
Apr 23, 2024
Scheduled Maintenance
Completed - The scheduled maintenance has been completed for all regions.

If you have any questions or concerns, please feel free to reach out to support@tray.io. Thank you for your patience and understanding.
Apr 23, 08:59 BST
Verifying - Verification is currently underway for the maintenance items.
Apr 23, 08:54 BST
Update - Scheduled maintenance is currently in progress in the US region.
Apr 23, 08:40 BST
Update - Scheduled maintenance is currently in progress in the EU region.
Apr 23, 08:24 BST
In progress - Scheduled maintenance is currently in progress in the APAC region.
Apr 23, 08:02 BST
Update - We will be undergoing scheduled maintenance in 10 minutes.
Apr 23, 07:50 BST
Scheduled - On Tuesday, 23rd of April 2024, we will be performing a crucial upgrade to one of our underlying databases.

The maintenance window will be between 08:00 and 11:00 BST (00:00 to 03:00 PT). During this period, customers may experience a brief interruption, lasting a maximum of 10 minutes per region, in certain functionalities. This includes, but is not limited to, the temporary unavailability for creation or editing of workflows, authentications, projects, solutions, and solution instances. Workflow executions will remain unaffected.

If you have any questions, or would like to get in touch about anything at all, please drop us a line at support@tray.io.
Apr 15, 18:15 BST
Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024
Degraded Hubspot Connector Performance
Resolved - This incident has been resolved.
Apr 17, 11:38 BST
Monitoring - This incident has been resolved and all our systems are operational.

We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.io.

Thank you for your patience and understanding.
Apr 17, 11:36 BST
Update - Our engineering teams are continuing to investigate this connector incident. We will provide an update as soon as we have further information. Apologies for any inconvenience this incident may cause.
Apr 17, 04:11 BST
Update - Our engineering teams are continuing to investigate this connector incident. We will provide an update as soon as we have further information. Apologies for any inconvenience this incident may cause.
Apr 17, 00:44 BST
Update - Our engineering teams are continuing to investigate this connector incident. We will be back with more information as soon as possible. We are very sorry for any inconvenience this incident may cause.
Apr 16, 22:49 BST
Investigating - We are currently investigating an issue that is causing unexpected behaviors with our Hubspot connector. You may receive 403 responses from Hubspot steps.
If you have any questions or concerns, please feel free to reach out to support@tray.io.
Apr 16, 21:54 BST
Apr 16, 2024
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024
Degraded App Performance
Resolved - This incident has been resolved and all our systems are operational.

During the incident, some customers may have noticed minor delays to their executions and slow loading times.

We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.io.

Thank you for your patience and understanding.
Apr 12, 01:06 BST
Investigating - We are investigating an issue causing degraded performance within the Tray application. Users may experience slow loading times and delayed executions. If you have any questions or concerns, please feel free to contact support@tray.io.
Apr 12, 00:33 BST
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